FAQ - The Festive Season - Shipping update

Dear Valued Customers,

As we approach the holiday season, we want to take a moment to express our heartfelt gratitude for your unwavering support throughout this year. It has been a remarkable journey for us at Crafted Memories, marked by both incredible highs and unforeseen challenges. From growing our daily orders from just a few to hundreds, to overcoming obstacles with suppliers and shipping, your understanding and loyalty have made all the difference.

We will be closing for Christmas from 23rd December at 12pm until December 29th, We are excited to share that in the New Year, we will be launching new designs and ranges including Kids/Youth sizing and a brand-new line of UV printed personalised items. We remain committed to our unique promise of shipping personalised goods within 24 working hours, and we are determined to maintain this standard as we expand our offerings.

Thank you for being a part of our story. We wish you a joyful holiday season and look forward to serving you in the New Year!

Warm wishes,
The Crafted Memories Team