About Us

About Us

About Us At Crafted Memories, we are more than just a business—we’re a family-driven brand built on the belief that every gift should carry a story and every moment deserves to be celebrated. Formerly known as Gifts Handmade, our journey has been one of growth, passion, and an unwavering commitment to delivering meaningful, personalised keepsakes.

A Year of Milestones and Growth

Since our launch, Crafted Memories has transformed into a thriving hub for unique and customisable gifts. With over 100,000 gifts delivered to happy customers in 45 countries, our small family business has grown into a trusted name worldwide. Our dedicated team continues to expand, with exciting new product lines planned for release in the coming months.

New Product Lines, Same Heartfelt Mission

In late 2024, we introduced personalised bootleg T-shirts, which have quickly become a customer favourite. These standout items, along with our expanding range of customisable gifts, embody the same commitment to quality, affordability, and creativity that has always defined us.

A Global Connection

We understand the value of quick and reliable delivery, especially for those last-minute surprises. That’s why we’ve improved our international shipping options, ensuring faster delivery times for our growing global customer base. Whether you’re gifting locally or internationally, we’re here to help you make it special.

Recognised and Trusted

With over 5,000 reviews across all platforms and a 97% positive rating, our customers’ trust and support fuel our drive to innovate and improve. These glowing testimonials inspire us to continue crafting gifts that bring joy and heartfelt memories.

Staying True to Our Values

Our mission remains steadfast: to create the most personalised gifts at affordable prices, delivered with speed and care. At Crafted Memories, we see each gift as more than a product—it’s a vessel of emotions, a cherished moment captured in time.

Our Mission

At our company, we firmly believe in providing exceptional services to our clients. Our mission is clear: to enrich lives by delivering quality and value. We understand that you, our valued customer, deserve the best, and we are committed to meeting your needs. Through innovation and dedication, we strive to solve your problems effectively because we know how important it is for you to have reliable solutions.

Our Values

Integrity, respect, and excellence are the core values that drive us forward. We prioritize transparency and honesty in all our interactions because we want you to trust us. Our team is passionate about what we do, and we believe that our success depends on the success of our customers. Therefore, we work tirelessly to exceed your expectations and build lasting relationships.

Our Team

Behind our brand, there's a team of skilled professionals dedicated to your satisfaction. Our team members are not only experts in their fields, but they are also compassionate individuals who genuinely care about helping you. We foster a collaborative environment where creativity thrives so that we can tackle challenges together. Because of this, we are confident that we can meet your diverse needs effectively.

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Testimonials

★★★★★

Beautiful item, amazing quality, amazing speed! Received it in two days after ordering! Gonna order more for sure. Highly Highly recommend and cant wait to see my fiancé’s reaction with her gift 😍

Lucas
Etsy
★★★★★

This is awesome! My boyfriend loves trains, and he’ll be so happy to get this on Christmas. Thank you!

Jennifer
Etsy
★★★★★

Our dog passed away recently so my son and I ordered a hoody each. They just got delivered and wow they have turned out way better than I could have imagined! The image looks just like our dog in the photo we used and we are in love with these hoodys. They look amazing, fit really well and are very comfortable and cosy. Now we can have our pup by our hearts whenever we wear these.

Sherylanne G.
Amazon
★★★★★

Bought this as a present for a friend's 3rd baby. I wanted something personalised as they already have everything else. This lovely cuddly toy is perfect - well made, soft and looks very unique.I couldn't find the dimension on the item's description so I took a photo with a box of tissue for

William Simpson
Amazon
★★★★★

Keying turned up super fast and i couldn’t be happier. Feels strong and sturdy as well as looking fantastic. Great gift to give to my driving instructor

Paige K
Etsy