About Us

From Our Family to Yours

Hi! We’re the family behind Crafted Memories — "mildly" overworked, highly caffeinated humans doing our best to turn love, chaos, and creativity into something meaningful. Family by blood, love, and shared stress levels, we built this little business around one big idea: gifts should tell a story.

We started this whole thing in December 2022, squeezed around one dining table, armed with a stack of blank keychains, a lot of ambition, and absolutely no idea what we were doing. Our goal? Save up enough to buy a UV printer. (We did! From China! It never worked. 🙃)

But that didn’t stop us. We moved onto personalised teddies, embroidered hoodies, custom gifts, and — let’s be real — a lot of panicked family group chats. Today, we’ve shipped over 100,000 gifts to 45+ countries, survived Christmas chaos (barely), and grown into a team of six  — all running on love, spreadsheets, and delivery snacks. 

At Christmas, our parents join in. Even our 6-year-old niece gets involved (yes, child labour, but only when she's in the mood). We’re not a factory, we’re not fancy — we’re just a family doing our best to make things that actually mean something. 

We’ve had our fair share of “what are we doing?” moments. From a literal embroidery needle through a finger, to driving across the country for a machine part, only to find out the machine fixed itself (thanks for that — and for the flat tire on the way back), to realising we didn’t think about what anyone was having for lunch until 5PM. 

But for every panic, there’s been a parcel. A moment. A customer who cried (the good kind). A hoodie that made someone feel loved. A teddy that became someone’s keepsake. A gift that turned into a memory.

That’s what we’re here for. That’s why we’re called Crafted Memories.

So whether you're here to find the perfect birthday hoodie, a first Father’s Day present, or a totally over-the-top bootleg tee that makes your best friend laugh so hard they snort — welcome. You’re in good hands.

And if something goes wrong? Don’t worry — you won’t get a robot. You’ll get us: real people, maybe a little tired, but always helpful — and always here to fix it with love and care.

From our family to yours — with love, caffeine-fuelled hands, and a touch of chaos.

The Crafted Memories Family 💛

Meet the Crafted Memories Family

Behind every parcel, stitch, and late-night coffee run is our small but mighty team — a group of family and friends who believe that the best work comes from the heart.

We’re not just colleagues; we’re siblings, partners, and best friends, all bringing our own mix of creativity, chaos, and caffeine to the table. Every order that leaves our studio has been handled by real people who genuinely care — from designing your gift to carefully packing it with love (and probably a snack nearby).

We’ve built a space where ideas flow, mistakes turn into lessons, and laughter is part of the process. It’s that shared energy — equal parts teamwork, trust, and coffee — that helps us create gifts that mean something.

Our team isn’t just behind the brand. We are the brand — and we’re so proud to share a little piece of our family with yours.

Our Mission

Our mission is simple — to make gifting personal again. We create unique personalised gifts that capture love, laughter, and life’s most meaningful moments.As a small business, we pour care, creativity, and craftsmanship into every order — from custom teddies and embroidered hoodies to personalised plaques and bootleg T-shirts. Each piece is crafted with love in the UK and sent with pride to customers around the world.We believe the best gifts tell a story — one filled with thought, connection, and heart. That’s why every handmade gift we create is designed to help people celebrate, remember, and share the moments that truly matter.

Our Values

At Crafted Memories, everything we do starts with heart. As a family-run business, our values aren’t just words — they’re how we work, how we create, and how we care.

Integrity means doing the right thing, even when no one’s watching — from being honest about your order to making things right if something goes wrong.

Respect means treating every customer like family — with kindness, patience, and genuine care.

Excellence means never settling for “good enough.” Every stitch, every print, every parcel is made with the same dedication we’d give our own loved ones.

We believe trust is built through transparency, creativity through collaboration, and success through shared joy. When you choose Crafted Memories, you’re not just supporting a small business — you’re becoming part of our story, one meaningful gift at a time.

 

Testimonials

★★★★★

Beautiful item, amazing quality, amazing speed! Received it in two days after ordering! Gonna order more for sure. Highly Highly recommend and cant wait to see my fiancé’s reaction with her gift 😍

Lucas
Etsy
★★★★★

This is awesome! My boyfriend loves trains, and he’ll be so happy to get this on Christmas. Thank you!

Personalised novelty train ticket with a romantic message reading 'I choo-choose you'
Jennifer
Etsy
★★★★★

Our dog passed away recently so my son and I ordered a hoody each. They just got delivered and wow they have turned out way better than I could have imagined! The image looks just like our dog in the photo we used and we are in love with these hoodys. They look amazing, fit really well and are very comfortable and cosy. Now we can have our pup by our hearts whenever we wear these.

Close-up of a pink hoodie featuring an embroidered outline of a dog
Sherylanne G.
Amazon
★★★★★

Bought this as a present for a friend's 3rd baby. I wanted something personalised as they already have everything else. This lovely cuddly toy is perfect - well made, soft and looks very unique.I couldn't find the dimension on the item's description so I took a photo with a box of tissue for

Personalised grey elephant soft toy with the name Willow embroidered on it, placed next to a floral tissue box on a wooden surface
William Simpson
Amazon
★★★★★

Keying turned up super fast and i couldn’t be happier. Feels strong and sturdy as well as looking fantastic. Great gift to give to my driving instructor

Personalised Keyring
Paige K
Etsy